How We Handle Account And Wallet Data
We collect the account details needed to open and protect your access, such as your phone number, verification status, login events and support messages. Payment records can show a DANA, OVO, GoPay or QRIS reference, along with a bank transfer or virtual account status, so we
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can match a cashier event to your account without asking for unrelated details. We use this data to provide account access, check unusual login activity, answer payment-status requests and meet duties that depend on local law. We do not use a payment reference as a reason
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to send unrelated messages. If you stop using the account, we retain records only for operational, dispute and legal needs, then remove or anonymise them according to our retention process. You can ask what we hold, request a correction or ask how a record is used.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.